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Introduction

Welcome to Zaika Cafe ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our food ordering and delivery services, whether through our website, mobile application, or in-person at our cafe location.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Services

Zaika Cafe provides food and beverage ordering, preparation, and delivery services. Our services include:

Online food ordering through our website and mobile app
In-cafe dining and takeaway services
Food delivery services within our designated delivery zones
Catering services for events and gatherings

3. Orders and Payment

3.1 Order Placement

Orders can be placed through our website, mobile app, phone, or in-person. All orders are subject to availability and acceptance by Zaika Cafe.

3.2 Payment

Payment must be completed at the time of order placement for online orders. We accept cash, credit cards, debit cards, and digital payment methods.

3.3 Pricing

All prices are subject to change without notice. The price charged will be the price displayed at the time of order confirmation.

4. Delivery Services

4.1 Delivery Areas

Delivery is available within our designated delivery zones. Delivery areas and fees may vary based on distance and location.

4.2 Delivery Times

Estimated delivery times are approximate and may vary due to weather, traffic, or high demand. We strive to deliver orders as quickly as possible.

4.3 Delivery Requirements

Someone must be available to receive the order at the delivery address. Additional charges may apply for failed delivery attempts.

5. Food Safety and Allergies

We take food safety seriously and follow all applicable health and safety regulations. However, customers with food allergies or dietary restrictions should inform us before placing an order.

While we take precautions to prevent cross-contamination, we cannot guarantee that our products are completely free from allergens.

6. Cancellation and Refunds

Order cancellations may be accepted if the order has not yet begun preparation. Refund policies are detailed in our separate Refund Policy document.

We reserve the right to cancel orders in cases of item unavailability, payment issues, or other circumstances beyond our control.

7. User Conduct

Users must provide accurate information when placing orders and treat our staff with respect. We reserve the right to refuse service to anyone who violates these terms or engages in inappropriate behavior.

8. Limitation of Liability

Zaika Cafe's liability is limited to the cost of the order. We are not responsible for indirect, incidental, or consequential damages arising from the use of our services.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified Terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: zaikacafe@college.edu

Phone: +91 12345 67890

Address: Zaika Cafe, College Campus